This morning I rushed into my office minutes before an emergency conference call. (A shipment due to arrive in Ft. Wayne was re-routed through Indianapolis for no known reason.) As I swept past my secretary Peggy, I thought I heard her sigh, "If it ain't broke, don't fix it." Curious, I thought, but I had no time to respond. Once the call ended (one of our reps drove out to Indy for the pickup), Peggy came in to bring me my coffee.

"What did you mean by "If it ain't broke, don't fix it," Peggy?"
"What do you think?" she countered. "I think Randy Jackson muffed the whole thing up."

An intriguing theory. Peggy's point:

American Idol is a delicate balance - a formula that's worked brilliantly since its beginning. Simon is acerbic, tough and no nonsense. Paula is the wacky mom with a heart of gold. (Simon and Paula are the comic relief, too. The sparring "lovers.") But Randy's role has always been crucial. He's sometimes been characterized as neutral or simply repeating Simon's criticisms in blander terms. Wrong. He has been the all-important straight man, but he's also been the supportive friend - not unconditionally loving like Paula, but constructive. An optimist who realistically looks for the best in each performer. (It's why historically Ryan asks Randy for "advice" for faltering contestants.) For many Americans, he's the point of identification on the panel.

But this season Randy chose to reinvent himself as Simon 2.0. At no point was the new Randy more wincingly mean than after Sanjaya's performance of "Ain't No Mountain High Enough." He was more than mean. He was contemptuous. He called the song "unlistenable" and laughed at Sanjaya, then sneered about his hair. Rather than defend Sanjaya, he stoked the crowd to mock him further.

(Randy should have taken a cue from Diana Ross, a legend who surmounted unparalled hurdles as an African-American. In the video intro, it was clear that Ross could sympathize with the special pressures faced by Sanjaya, AI's first Indian-American finalist.)

Peggy is convinced that the backlash that has now brought AI to the brink began at that moment. Sanjaya was defenseless before the mob.

"I half expected the crowd to yell 'We want Barabbas!'" said Peggy. "And Randy was weaker than Pontius Pilate."